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Terms of Service

Last updated: May 2026

1. The deal in plain English

OVPL provides creative production services to print shops: separations, embroidery digitizing, DTF files, vector artwork, mockups and related work. By signing up or sending us files, you agree to these terms. If anything is unclear, email hello@overprintlab.com and we'll explain — we don't hide behind legalese.

2. Who can use OVPL

OVPL is a B2B service. You must be at least 18 and authorized to act on behalf of your business. By using the service, you confirm that the artwork and source files you send us are yours or that you have permission to reproduce them.

3. What you pay and when

• Monthly plans are billed in advance and renew automatically until you cancel.
• Per-project work requires payment (or 50% deposit) before we start production.
• All prices are in USD unless noted. Taxes are added based on your shipping state.
• Payments are processed by Stripe. We do not store your card details.

4. Cancellation and refunds

You can cancel any monthly plan at the end of your current billing cycle — no questions, no penalties. We don't issue refunds for partial months, but you keep access until the period ends.

For per-project work, refunds are case-by-case. If we delivered something you can't use because of our error, we'll fix it or refund it. If you change your mind after we've started, we charge for the time already invested.

5. Ownership of files

All artwork and source files we deliver are work-for-hire and become yours the moment payment clears. We may keep a copy in our archive for 12 months to handle revisions and reorders, and we may show finished work in our portfolio with your shop's name redacted.

6. Turnaround

Standard turnaround is 48–72 business hours for most files. Rush options are available. We hit our deadlines >95% of the time; if we miss one badly because of our fault, you get credit on your next invoice.

7. What we don't do

• We don't reproduce artwork that infringes copyright or trademark. If you ask us to, we'll decline and refund.
• We don't work on content that's hateful, illegal, or designed to mislead.
• We don't share your files with anyone outside our NDA-bound team.

8. Liability

We work hard to deliver print-ready files. If a file we deliver causes a misprint, our maximum liability is the amount you paid us for that file or that month — whichever is less. We're not responsible for ink, garment, or production costs incurred at your shop. Always check our files on a test print before running production.

9. Changes to terms

If we change these terms, we'll email you at least 14 days before they apply. Continued use after the date means you accept the new terms.

10. Disputes

These terms are governed by the laws of the State of Louisiana, U.S.A. Any dispute will be handled in the courts of Jefferson Parish, Louisiana. Before going to court, please email us first — most issues are misunderstandings we can fix in a call.